Sales and Service of Laser Marking Systems
Maximising customer satisfaction is behind everything we do. Right from initial enquiry to final install, our applications, software and engineering development capabilities combine to provide manufacturing solutions for a wide array of components and materials.
By retaining control of the entire end-to-end process of design, development and manufacturing Electrox is able to provide fully integrated product, applications, development and support solutions.
We pride ourselves on taking responsibility as the single point of contact for the provision of hardware and software support to distributors and customers worldwide.
World Class Customer Service
With Electrox laser marking systems, support begins even before you place your order, delivering applications development and systems design advice to ensure you get the optimum solution for your marking needs.
But once your order has been received the Electrox Customer Service Department really comes into its own, ensuring a smooth installation, comprehensive training, on-demand telephone assistance, cost effective on-site visits and timely spare parts despatch facilities.
Electrox offers:
- Installation and Training
- Technical Support
- System Upgrades
- Spare Parts
- Customer Care Service Plans
- Maintenance, Software and Applications Training Courses
Download our comprehensive Customer Service Brochure, or alternatively please contact your nearest Distribution Partner
